Webco Engineering Customers: FAQ & How to Get Support from PRS

March 17, 2025 | 1 min read

 

Following the acquisition of Webco Engineering by Precision Roll Solutions (PRS), we want to ensure that all Webco customers have a clear point of contact for service, parts, audits, and technical assistance moving forward.

If you haven’t already, we encourage you to read the official acquisition announcement here:

This FAQ covers everything you need to know about working with PRS moving forward.

Who do I contact for service, parts, or technical assistance?

All former Webco Engineering customers can now direct inquiries to PRS. Whether you need:

  • Spare parts for existing Webco capital equipment
  • Service or technical support for installed Webco winders
  • Audits, maintenance, or upgrades for your equipment
  • General questions about working with PRS

Are Webco’s products and services still available?

  • Yes. All Webco Engineering solutions, including winders and capital equipment, are now part of PRS’s product and service offerings.
  • PRS remains committed to supporting your equipment with service, parts, and ongoing technical expertise.

For more details on our capabilities, visit:

Who to Contact at PRS

For service, technical support, or audits, please contact:

For equipment or general inquiries, please contact:

For spare parts, please contact:

Alternatively, you can fill out a contact form on our website, and a representative will follow up with you directly

PRS is committed to ensuring a smooth transition and providing the support you need. If you have any questions, we’re happy to help.

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Written by PRS Team

Built on a reputation for delivering products and services with precision and quality, we are dedicated to helping our customers go to market with confidence, knowing they can rely on our unwavering commitment to engraved roll solutions excellence.

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